It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to decide whether you're happy with your choice.
If after a while you discover that the mattress is too firm, too soft, or too something else, you can simply change it for another.
If after a while you discover that the mattress is too firm, too soft, or too something else, you can simply change it for another.
Love it or exchange it
You may exchange your mattress within 90 days if you don’t love it. Just take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better.Note: dirty, damaged, marked or improperly stored mattresses cannot be exchanged.
Follow the specific care instructions and you will be able to use a 10-year guarantee that covers most of our mattresses.
Initially, your new mattress can seem a bit too firm. Allow at least one month for your body to get used to the mattress and for the mattress to get used to your body. To get the best comfort you also need the right pillow. Make sure you have a pillow that suits you and your new mattress.
If you would like to upgrade your mattress…
All we ask is that you pay the difference between the original purchase price and the price of the replacement chosen. If the replacement mattress is lower in price, we will refund the difference via voucher for you to use towards a future purchase.
The 90-day mattress exchange policy is valid on all new mattresses, but does not apply to bed bases, bed slats and mattress toppers.